Feedback Survey Results
As promised, we wanted to let you know what we learned from the brief survey that popped up upon entry and exit of the ACT site the last few months.
We learned some important things that will help shape ACT Rochester’s work going forward. The key takeaways include:
Visitors to the site come for a variety of reasons, with nothing drawing a majority of responses. Some visitors are coming for Brain Food, others for the dashboard, and others yet are just browsing.
Of the people who took the survey, most (55%) did not come with a defined problem in mind and did not have a hypothesis in mind.
We got less than half the number of respondents for the exit survey than the entry survey.
People are coming to explore both the indicators and the narrative on the new site.
The feedback surveys provided very useful Brain Food for ACT staff. We strive for continuous improvement. Thank you to all who participated!